Video transcript - How to renew your business name

ASIC Connect is the online system used to manage your business name. You can use ASIC Connect to renew your business name, as long as you’ve already received your business name renewal notice.

You can renew for a 1 or 3 year period, and you can pay online with a credit card, by BPAY or request an invoice. A record of registration will be issued to the business email address after payment has been processed.

Before you can start, you must have received your renewal notice. This notice is sent out in advance of the renewal due date and provides information on the renewal process.

The notice will be sent by email if you’ve provided us with a business email address, or by post to your address for service of documents.

To get started, you’ll first need to visit our website at www.asic.gov.au. If you only want to renew your business name, and don’t need to update any details on your account, you should use the Pay now service.

But, if you need to update any details on your account, you should use the ASIC connect option. In this tutorial, we’ll use ASIC Connect.

In the top-right corner of the page you’ll see the ASIC Connect box. Simply select Log in/Sign up to go to the ASIC Connect part of the website.

You are now at the ASIC Connect Welcome page. In the blue ASIC Connect box, you can log in with a username and password, sign up, or enter an AUSkey to log in.

If you don’t yet have an account, select Sign up and follow the prompts. You can also refer to our user guide How to sign up for an ASIC Connect account for guidance.

In order to renew your business name through ASIC Connect, your business must be linked to your account.

If you haven’t already linked your business to your account, it’s a simple process. Under the Do It Now menu on the right-hand side of the page, select Link a business/Request ASIC key and follow the prompts. You can work through the How to link a business to your ASIC Connect account tutorial for guidance.

To renew your business name, you first need to select the Lodgements and Notifications tab from the menu bar at the top of the screen.

On the next page, you’ll see a list of the businesses that are linked to your account. Select the business name you’d like to renew. In the transactions column, you can then use the drop-down to select Renew business name.

To continue, select Go.

Next you’ll be asked your preferred renewal period – either 1 year or 3 years. Select the appropriate radio button and then select Next.

Before you submit your renewal request, you will be asked to review the details.

At this point, you can select Back to return to the previous screen and amend the details, Save and Exit if you would like to save the renewal details but not submit the final request, or Submit to continue.

The final step before payment is to declare your agreement with the conditions of the transaction.

Read the declaration carefully and, if you agree, tick the boxes to confirm your agreement. Under Authority, select the relevant option.

When you’re done, select the Next button to proceed to payment.

There are various options for paying the fee for registering a business name. You can choose to pay now by credit card, or pay later by BPAY or invoice.

First let’s look at the option to pay now by credit card, then we’ll return to this screen to look at how to pay later.

To pay now, you‘ll need to select the Pay Now radio button at the bottom of the screen and then select the Pay Now button.

On the next page, you can enter your Card Number, Expiry Date and CVV number. Then to process the payment, select Submit.

If the payment is successful, your payment receipt will be displayed. Make sure you don’t close the browser window at this point, because you need to return to ASIC Connect to finalise the transaction. Instead, select the Close button within the Pay Now window. Now, let’s look at how to pay later.

When you select the Pay later radio button at the bottom of the screen, you will be able to choose either BPAY or Invoice.

If you select Invoice, the invoice will be sent to the email address you provided. If you select BPAY, you’ll need to print or make a note of the BPAY details, so that you can process your payment through your bank.

To confirm, you will select Pay Later.

Once you have chosen a payment method and completed the appropriate steps, you’ll be taken to a final confirmation screen. Here you can:

• Select Print the transaction to download a printable PDF version of the transaction
• Select one of the links under What else can I do? for more information about other services or
• Select Home to return to the ASIC Connect Home page.

You should now know the basic steps involved in renewing your business name.

Further assistance using ASIC Connect can be accessed be selecting the Help button at the top-right of the screen. You can also take a look at any of the other helpful tutorials available.