Credit: Notices and offences
Substantiation notices
If you receive an Australian Consumer Law substantiation notice and would like more information about why and when we issue substation notices, what your rights are and how to comply: see Information Sheet 140 Australian Consumer Law substantiation notices: Your rights (INFO 140).
Infringement notices
Information Sheet 275 Infringement notices: Your rights (INFO 275) explains what your options are if you receive an infringement notice, and the effects of payment and non-payment.
Offences
Information Sheet 109 Credit licensee offences: Prohibited dealings and unlawful authorisations (INFO 109) answers frequently asked questions on the operation of some offences under the National Consumer Credit Protection Act 2009 (National Credit Act).
Related links
- Information Sheet 105 FAQs: Dealing with consumers and credit (INFO 105)