CP 317 Unsolicited telephone sales of direct life insurance and consumer credit insurance
Issued 18 July 2019
This consultation paper is for insurers and Australian financial services (AFS) licensees who sell life insurance or consumer credit insurance (CCI) without providing personal advice, as well as other interested parties.
It seeks feedback on our proposal to ban unsolicited telephone sales of life insurance and CCI when only general advice or no advice is given.
Download the consultation paper (PDF 325KB)
Related information
- Report 640 Response to submissions on CP 317 Unsolicited telephone sales of direct life insurance and consumer credit insurance
- Updated Regulatory Guide 38 The hawking prohibitions
- ASIC Corporations (Hawking—Life Risk Insurance and Consumer Credit Insurance) Instrument 2019/839
Submissions
- AFCA (PDF 197KB)
- AIA Australia (PDF 1410KB)
- Association of Financial Advisers (PDF 244KB)
- Consumer Law Centre (PDF 91KB)
- COTA (PDF 191KB)
- Financial Counselling Australia (PDF 202KB)
- Financial Planning Association (PDF 55KB)
- Financial Rights Legal Centre and Consumer Action Law Centre
- Financial Services Council (PDF 2MB)
- Insurance Council of Australia (PDF 104KB)
- Legal Aid NSW (PDF 475KB)
- Legal Aid Queensland (PDF 1MB)
- Queensland Law Society (PDf 409 KB)
- Redfern Legal Centre (PDF 141KB)
- Zurich (PDF 106KB)